Privacy Policy

We may collect information you provide directly and data generated through platform use.

Depending on how you use the platform, we may collect personal information such as your name, email address, phone number, enquiry details, booking-related information, and any information you voluntarily provide through forms or communication channels.

We may also collect limited technical or usage information such as device type, browser type, approximate location, referral source, pages visited, and interactions with the website to improve performance, reliability, and user experience.

Information is used to operate the platform and respond to your requests.

We may use collected information to respond to enquiries, facilitate bookings, coordinate therapist discovery, provide support, send important service-related communication, improve the platform, monitor performance, and maintain security.

We may also use information for administrative, legal, fraud-prevention, compliance, and record-keeping purposes where reasonably necessary.

Personal information may be shared only where reasonably necessary.

We may share relevant information with therapists, service providers, scheduling tools, hosting vendors, analytics providers, payment partners, or other operational partners only to the extent required to run the platform or fulfill your request.

We may also disclose information where required by law, regulation, court order, legal process, or where disclosure is reasonably necessary to protect the rights, safety, property, or integrity of Purna Saukhyaa, its users, or third parties.

The platform may use cookies and similar tools to understand usage and improve performance.

Cookies, analytics tools, and similar technologies may be used to remember preferences, maintain website functionality, measure traffic, understand usage patterns, and optimize the user experience.

You may be able to control some cookie behavior through your browser settings, although disabling certain technologies may affect how the website functions.

We aim to retain information only as long as needed and protect it using reasonable safeguards.

Personal information may be retained for as long as reasonably necessary to provide services, manage bookings, comply with legal obligations, resolve disputes, maintain records, or enforce platform terms.

We take commercially reasonable steps to safeguard personal information, but no website, storage system, or online transmission method can be guaranteed to be completely secure.

You may request updates or removal of certain information, subject to legal and operational limits.

You may contact Purna Saukhyaa to request correction, updating, or deletion of personal information that you have submitted, subject to any applicable legal, operational, contractual, or record-retention requirements.

If you no longer wish to receive non-essential communications, you may opt out where such an option is offered or contact us directly to request removal from those communications.

External websites and third-party tools may follow their own privacy practices.

This platform may contain links to third-party websites, tools, or service providers. Purna Saukhyaa is not responsible for the privacy practices, policies, or content of external sites or services, and users should review their policies independently.

This Privacy Policy may be revised from time to time.

We may update this Privacy Policy to reflect platform changes, operational updates, or legal requirements. Any revised version will be posted on this page with an updated effective date.

Questions or privacy requests can be directed to our team.

If you have questions about this Privacy Policy or want to make a privacy-related request, please contact Purna Saukhyaa through the contact page available on this website.