Last Updated: 12-04-2026
Refund Policy
All refunds are credited exclusively to the customer's original payment instrument used at the time of purchase. No cash refunds are issued under any circumstance. Refund processing timelines are as follows:
| Payment Method | Refund Processing Timeline |
|---|---|
| Credit Card / Debit Card | 5–7 business days from date of refund initiation |
| Net Banking | 5–7 business days from date of refund initiation |
| UPI | 5–7 business days from date of refund initiation |
| Wallet / Prepaid Instrument | 5–7 business days from date of refund initiation |
Refund timelines reflect standard banking and payment network processing periods beyond the Platform's direct control. Clients receive an email confirmation to their registered address upon refund initiation by the Platform.
All disputes regarding refunds may be raised at support@purnasaukhyaa.com with the client's Booking ID. The Platform shall acknowledge within 24 hours and provide a final resolution within 5 - 7 business days.5.