Terms of Service

Using the platform means you agree to these terms.

By accessing this website or using any service made available through Purna Saukhyaa, you agree to be bound by these Terms of Service and any other policies referenced on this site. If you do not agree, you should not use the platform.

You may use the platform only for lawful purposes and only in a way that does not interfere with the operation, security, availability, or integrity of the platform or the experience of other users.

You must use the platform only if you are legally able to do so.

By using this platform, you represent that you are legally capable of entering into a binding agreement under applicable law. If you are using the platform on behalf of another individual, organization, or minor, you represent that you are authorized to do so.

Certain services, programs, therapist interactions, or booking options may be restricted based on age, geography, or other eligibility criteria determined by the platform or by the practitioner.

Purna Saukhyaa is a discovery and connection platform, not an emergency service.

Purna Saukhyaa helps users discover therapists, modalities, and related wellness offerings. Unless expressly stated otherwise, the platform acts as an intermediary that facilitates discovery, information access, and booking flow between users and independent practitioners.

The platform does not provide crisis intervention, emergency response, or hospital-level medical services. If you are in immediate danger, facing a medical emergency, or experiencing a mental health crisis, you should contact local emergency services or a qualified emergency care provider immediately.

Appointments, fees, and cancellations may be subject to practitioner-specific rules.

Prices, session formats, therapist availability, and booking terms displayed on the platform may change from time to time. A booking is not considered final until confirmation is communicated through the platform, the therapist, or the designated booking process.

Refunds, reschedules, no-show handling, and cancellation timelines may depend on the therapist, the modality, or the nature of the booking. You are responsible for reviewing the applicable booking terms before confirming a session.

The platform content remains protected and may not be reused without permission.

All platform content, including design, branding, text, graphics, logos, page layouts, written copy, and site functionality, is owned by Purna Saukhyaa or used with permission. Except as permitted by applicable law, you may not copy, distribute, reproduce, modify, republish, scrape, or commercially exploit any part of the platform without prior written consent.

Therapist names, biographies, credentials, and related professional materials remain subject to applicable ownership and usage rights, and may not be reused in a misleading, defamatory, or unauthorized manner.

Users must provide accurate information and use the platform responsibly.

You agree that any information you provide through forms, enquiries, or bookings will be accurate and not misleading. You must not impersonate another person, misuse therapist information, attempt unauthorized access, scrape platform content, or use the website for spam, abuse, or unlawful conduct.

You are responsible for evaluating whether a therapist, service, modality, or offering is suitable for your own needs. Any decision to engage a practitioner is made by you at your own discretion.

Platform access may be restricted if these terms are violated.

Purna Saukhyaa may suspend, restrict, or terminate access to any part of the platform at its discretion where misuse, policy violations, technical abuse, fraud, unlawful activity, or conduct harmful to the platform, its users, or its practitioners is suspected.

Suspension or termination of access does not waive any rights or remedies that may otherwise be available to Purna Saukhyaa under law or equity.

Platform content is provided in good faith, but availability and outcomes are not guaranteed.

We aim to keep information on the platform accurate and current, but we do not guarantee that all content, practitioner profiles, availability details, or service descriptions will always be complete, current, or error-free. The platform may be updated, suspended, or modified at any time without notice.

To the maximum extent permitted by applicable law, Purna Saukhyaa will not be liable for indirect, incidental, consequential, or special damages arising from your use of the platform, your reliance on platform content, or your interactions with third-party practitioners.

These terms are intended to be interpreted under applicable Indian law.

Unless otherwise required by applicable law, these Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes arising from platform use shall be subject to the jurisdiction of the competent courts having authority over Chennai, Tamil Nadu.

These terms may change as the platform evolves.

Purna Saukhyaa may revise these Terms of Service from time to time. Updated versions will be posted on this page with a revised effective date. Continued use of the platform after any update constitutes acceptance of the revised terms.

Questions about these terms can be directed to our team.

If you have questions about these Terms of Service, booking-related concerns, or platform usage, please contact Purna Saukhyaa through the contact page available on this website.